Refund and Returns Policy

 

At ExtraSpicyBlends.com, we want you to love every pinch of our kitchen spices. If something’s off, here’s how we handle refunds and returns—simple, spicy, and straight-up.

1. Returns – When You Can Send It Back

We’ve got a 30-day return window:

  • Timeframe: You’ve got 30 days from delivery to decide it’s not your flavor.
  • Condition: Spices must be unopened, unused, and in original packaging (sealed jars or bags). We can’t take back half-used cumin—health rules, you know!
  • Reasons: No questions asked—wrong spice, changed your mind, or it just didn’t vibe? We’ll take it back.

2. Refunds – Getting Your Money Back

Here’s how it works:

  • Full Refund: Return unopened spices within 30 days, and we’ll refund your purchase price (minus shipping—see below).
  • Damaged or Wrong Item: If we messed up (e.g., cracked jar, sent paprika instead of cayenne), we’ll cover return shipping and refund 100%—no hassle. Snap a pic and email us first, keep reading for those instructions.
  • Processing: Once we get your return, we’ll process your refund within 5-7 business days. Credit hits your original payment method (e.g., card, PayPal).

3. Shipping – Who Pays?

  • Your Return: You cover return shipping unless it’s our mistake (damaged, wrong item). Use a trackable method—we’re not liable if it gets lost.
  • Our Oops: If it’s broken or incorrect, we’ll email you a prepaid label. Easy fix!
  • Original Shipping: Non-refundable—we can’t undo the mail truck’s trip.

4. How to Return

Spice up the process:

  1. Email us: [email protected] within 30 days—tell us your order number and why you’re sending it back.
  2. Pack it tight—original packaging, unopened spices if possible.
  3. Return to the address on the original shipping label.
  4. Track it, drop us the number—we’ll confirm when it lands and refund you fast.

5. Exceptions

Some no-gos:

  • Opened Spices: Can’t return used goods—safety first.
  • Bulk Orders: Custom or wholesale? Email us—special rules might apply.
  • Gift Cards: Non-refundable—final sale.

6. Questions?

Spicy confusion? Reach out: